Step-by-Step FIR Draft – Online Product Fraud

📝 Step-by-Step FIR Draft – Online Product Fraud

Scenario: आपने ऑनलाइन product मंगाया और वह fake, defective, counterfeit या misleading निकला।

Step 1: Collect Evidence

🔹 जरूरी Documents:

  • Invoice / Order confirmation / Payment receipt
  • Product photos / videos
  • Screenshot of online listing / ad / description
  • Chat / Email / Platform communication

Tip: जितना evidence होगा, complaint उतनी मजबूत होगी

Step 2: Draft FIR – Key Sections

नीचे FIR draft का template दिया गया है:

FIR Draft Template – Online Product Fraud

To,
The Officer-in-Charge,
[Local Police Station Name], [City/State]

Subject: Complaint regarding Online Product Fraud

Respected Sir / Madam,

I, [Your Full Name], resident of [Address], wish to file a complaint regarding fraudulent online product purchase as detailed below:

  1. Complainant Details:
  • Name: [Your Name]
  • Address: [Your Address]
  • Contact No.: [Your Phone / Email]
  1. Details of the Online Transaction:
  • Platform / Website Name: [Amazon / Flipkart / Myntra / etc.]
  • Seller Name / ID: [Seller Name]
  • Product Name & Description: [Exact product details]
  • Order Number / Invoice Number: [Number]
  • Date of Purchase: [DD/MM/YYYY]
  • Payment Mode: [UPI / Card / Net Banking / COD]
  • Price Paid: ₹[Amount]
  1. Description of Fraud / Issue:
  • Product received was fake / defective / counterfeit / misleading / misbranded
  • Discrepancies noticed: [e.g., wrong label, expired date, low quality, fake brand]
  • Communication with seller / platform: [attach screenshots / emails / chat]
  1. Legal Reference (Applicable Laws):
  • IPC Sections 415 & 420 – Cheating / Fraudulent delivery of property
  • IPC Sections 463 & 468 – Forgery (if applicable)
  • Consumer Protection Act, 2019 – Misleading products, Consumer Rights violation
  • E-commerce Rules, 2020 – Platform accountability
  1. Relief Sought:
  • Refund / Replacement of the product
  • Legal action against the seller for online product fraud
  1. Attachments:
  • Invoice / Order confirmation
  • Product Photos / Videos
  • Screenshots of listing / communication

I request you to kindly register my complaint and take appropriate action against the offender under applicable laws.

Thanking you,
[Your Name]
[Signature]
[Date]

Step 3: Submit FIR

  • Visit local police station or online police portal (if available)
  • Submit draft FIR with all attachments
  • Take FIR number / acknowledgment receipt for records

Step 4: Follow-up

  • Police investigation / call for statements
  • Maintain all product and communication evidence
  • Cooperate for inspection / verification
  • Escalate to CCPA / Consumer Court for compensation if needed

🟢 Tips to Strengthen FIR

  1. Clearly mention product details, seller, platform, and fraud type
  2. Attach all proof – invoice, screenshots, photos
  3. Specify legal sections to ensure proper action
  4. Keep a copy of FIR / acknowledgment for consumer complaint / legal follow-up